Customer 360 View
Get a single view of all your customers, understand how and when they engage with you, all for a fixed price
We automate combining all your customer data from multiple sources to provide a single 360 degree view of your customers, for a fixed annual cost of NZD $40k. We do all the complex work for you “as a service” using our AgileData.io capability.
Is it for me?
C – Level Executive;
to make investment decisions based on all historical interactions of a unique customer;
AgileData.io “Customer 360 View” is a service;
automates the merging of disparate customer data;
the current customer data silo’s;
AgileData.io "Customer 360 View" will:
- Combine customer data from upto 5 disparate data sources;
Refresh the data as often as you require for 12 months;
Allows you or your team to upload new data to refresh your data;
Have no additional on-boarding or ongoing maintenance costs;
Work with your own Visualisation or Analytics tools;
Provide a full managed service so you don’t have to worry.
How many users can access the answers?
If you are using your own Business Intelligence, Visualisation or Reporting tool to access the answers, then you can have as many users as your tool can support.
If we are providing easy access to the answers via your web browser then we leverage Google Data Studio which is available to as many users as you require at no additional costs.
If you need advanced BI capabilities, we can recommend a number of cost-effective cloud BI options, such as QlikSense, Tableau and PowerBI that enable multiple users to access the answers. However, these will involve additional costs, to purchase the multi-user licenses of those tools, in addition to our fixed price.
What happens if we want to stop?
If you want to stop using the AgielData.io service at any time, we will decommission your access and permanently delete your data.
We suggest you extract all your data from the consume area before we decommission your access, as once we have deleted it we cannot recover it.
Can we get copies of all your code, so we can replicate it on our platform?
One of the reasons we are able to deliver answers to your questions using your data so quickly is due to the magic we have built under the covers on our platform. As you would expect this is the value of AgileData.io and it would be remiss of us to give this magic away.
However, we will always provide you with copies of your event, concept and detail definitions and the Natural Language change rules we configure for you. With these you could build your own data platform and replicate the data you consume from AgileData.io if you desired.