Use Cases

Unified Customer View

Create a Complete, Single Source of Information for Your Customer Data

Having a unified view of your customers is essential for delivering personalised experiences, making informed decisions, and driving growth. But customer data is often scattered across multiple systems, creating silos that make it hard to get a clear picture of your customer base.

AgileData’s “Unified Customer View” service integrates, cleanses, and unifies customer data from various sources, giving you a single, accurate view of your customers. With automated data integration and validation, you can trust that your customer information is always up-to-date and complete.

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Vision

Is it for me?

For the Founder, Chief Revenue Officer, Chief Product Officer or Chief Technology Officer

Who need to create a complete, unified view of their customers across multiple data source

The AgileData “Unified Customer View” is a service

That automatically integrates, cleans, and unifies customer data from various systems to provide a single source of information

Unlike fragmented customer data spread across disconnected systems, or manual processes that are time-consuming and prone to error

AgileData “Unified Customer View” will:

  • Integrate and combine customer data from all your systems into one unified platform;
  • Cleanse and validate the data to ensure accuracy and eliminate duplicates;
  • Provide a single source of information for all customer-related information, enabling better decision-making;
  • Automate the process to keep the data continuously updated in near real-time;
  • Refresh the data as often as you require from once a day down to every hour ;
  • Provide the platform and services for a fixed monthly subscription;
  • Provide a full managed service so you don’t have to worry;
AgileData - Unified Customer View

Seamless Data Integration

Automatically combine customer data from all your systems, CRM, marketing platforms, support systems, and more, into one unified platform.

Data Cleansing and Validation

Ensure your customer data is accurate and reliable by eliminating duplicates, resolving inconsistencies, and validating key data points.

No Hidden Costs

With a fixed monthly fee, there are no additional onboarding or ongoing maintenance costs. Everything is included for predictable budgeting.

Single Source of Information

Provide your organisation with a single, consolidated view of each customer, allowing for better decision-making and more personalised customer interactions.

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Complete Customer Understanding

Gain a 360-degree view of your customers by consolidating data from all touchpoints, enabling you to understand their needs, preferences, and behaviours better.

Boost Cross-Sell and Upsell Opportunities

By having a unified view of your customer’s journey and purchase history, you can easily identify new opportunities to cross-sell or upsell relevant products and services.

Improve Customer Satisfaction

Provide your teams with a 360-degree view of customer interactions, helping them resolve issues faster, anticipate customer needs, and deliver a seamless customer experience.

Improved Decision-Making

Make more informed, data-driven decisions by having a single, up-to-date source of information for all customer-related data.

Personalised Customer Experiences

Use your unified customer view to deliver tailored experiences that resonate with your customers, increasing loyalty and engagement.

Eliminate Data Silos

Eliminate data silos by combining information from sales, marketing, customer service, and other key departments to create a comprehensive, unified view of each customer.

Accurate, Clean Data

Say goodbye to fragmented, inconsistent customer records. Our automated data cleansing ensures your customer information is always accurate and usable.

Continuous Updates

Always have the latest customer insights at your fingertips with automated, near real-time data refreshes.

Fully Managed Service

Let us handle the entire process, from data collection, integration and ongoing updates, so you can focus on using your customer data to improved customer engagement and growth.
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ADI Disco Transparent

Create a Unified View of Your Customers

AgileData’s “Unified Customer View” service makes it easy to integrate, clean, and unify your customer data, providing you with a single source of information to drive your business forward.
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Email us on use.case@agiledata.io or fill out the form.  We will be in touch.

 

Want to get started

You only commit to the first month, the first $5k, no ongoing or multi year commitment need

 

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