Join Murray Robinson and Shane Gibson as they chat with William Malik about the Haier operating model. Haier, a Chinese appliance giant, transitioned from a failing state-owned enterprise to a highly profitable publicly owned organisation with over 5,700 micro enterprises and $50 billion in revenue.

We explain how Haier uses an internal marketplace to allow microenterprises to trade goods and services with each other, based on a value added mechanism and smart contracts. An approach based on the philosophy of RenDanHeYi, where managers release control and support teams to achieve their potential to create valuable solutions within an open environment.

William makes a compelling case for the benefits of a decentralized agile organizational model in driving high innovation and performance.

Join Murray Robinson and Shane Gibson as they chat with Steve Spear, author of a High Velocity Edge, Wiring the Winning Organization and Decoding the DNA of the Toyota Production System.

We discuss how good leaders create a system that makes it easy for people to do quality work when and where it’s needed by continually asking, what’s the problem and how can I help?

Steve explains how to use a developmental leadership approach with collaborative problem solving, workflow visualization and iterative improvement to become a high performing organization with an unbeatable competitive edge.

Join Murray Robinson and Shane Gibson as they chat with Gene Kim, leader of the Enterprise Technology Leadership Conference and author of the Phoenix and Unicorn Projects.

Gene describes how DevOps research shows that excellent socio-technical leadership is critical to team success and failure. He explains how technical leaders can dramatically increase team effectiveness by improving the organisational architecture and wiring to support independence of action, rapid feedback and simplification while maintaining stability and security.

Join Murray Robinson and Shane Gibson as they chat with Arnold Stroobach about the Buurtzorg organisation, which decentralised its management and administration to small cross-functional self-managed teams that deliver in-home medical care.

Buurtzorg is the Netherlands largest provider of home care with 16,000 clinical staff in more than 1500 local self-managing teams supported by only 50 admin people and 45 coaches at the company’s headquarters. Buurtzorg’s model allows the organisation to deliver health care at 40% less than traditional service providers with much better health outcomes and client satisfaction.

Arnold explains Buurtzorg’s origins methods, and success. Their team structure, responsibilities and roles. And the potential for other organisations to decentralise management to deliver services much more efficiently and effectively at scale.